Third-Party Scheduling Disclaimer

1. Third-Party Platform Notice

By clicking "Proceed to Schedule," you acknowledge that you are leaving the Special Needs & Pros website and will be redirected to Calendly, a third-party scheduling platform operated by Calendly, LLC.

Special Needs & Pros is not responsible for the content, privacy practices, security measures, or terms of use of Calendly or any other third-party websites or services.

2. Privacy and Data Protection

Any personal information you provide on the Calendly platform will be subject to Calendly's Privacy Policy and Terms of Service, not the privacy practices described in our Notice of Privacy Practices.

We strongly recommend that you review Calendly's privacy policy before sharing any personal information, including your name, email address, phone number, or health-related details.

Note: While Calendly is HIPAA-compliant when configured properly, the information you provide during the scheduling process may not receive the same protections as Protected Health Information (PHI) maintained in our clinical records.

3. No Guarantee of Service

This redirection is provided solely for your convenience. Special Needs & Pros makes no warranties or representations regarding the availability, functionality, or reliability of the Calendly platform.

Scheduling an appointment through Calendly does not guarantee that an appointment will be confirmed. All appointments are subject to availability and confirmation by our office staff.

4. Alternative Scheduling Methods

If you do not wish to use the third-party scheduling platform, you may contact our office directly to schedule an appointment:

5. Your Right to Access Dental Records

Under the Health Insurance Portability and Accountability Act (HIPAA) and North Carolina law, you have the legal right to access your dental records. This includes:

• Treatment Records: Progress notes, treatment plans, clinical findings, and examination records
• Diagnostic Images: Radiographs (X-rays), CT scans, intraoral photographs, and digital imaging
• Laboratory Records: Dental laboratory work orders, prescriptions, and prosthetic specifications
• Billing Records: Itemized statements, insurance claims, and payment history

Record Request Process: You may request copies of your dental records at any time by contacting our office. We are required by federal law to provide copies within 30 days of your request. A reasonable, cost-based fee may be charged for copying and transferring records as permitted under HIPAA regulations.

Important: Your right to access your dental records cannot be denied due to an outstanding account balance, pending legal matters, or any other reason prohibited under federal HIPAA statutes. Original records remain the property of the dental practice, but you are entitled to receive complete, legible copies of diagnostic quality.

For more information about your privacy rights and how we protect your dental records, please review our Notice of Privacy Practices.

6. Consent to Proceed

By checking the box below and clicking "Proceed to Schedule," you acknowledge that:

• You have read and understood this disclaimer
• You understand that you are leaving our website and entering a third-party platform
• You consent to Calendly's collection and processing of your personal information
• You agree to review Calendly's privacy policy and terms of service
• You understand that Special Needs & Pros is not responsible for the third-party platform